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PRIVACY POLICY 

SECTION 1 -WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. The course of processing and shipping orders. We do not collect or store credit card information. personal information is not shared with any other people, businesses, or organizations, apart from that which is required to process payments for orders. Customer data is only accessed via an encrypted connection. Customers must give consent in order to be added to our email list. Email addresses are only used to communicate order and shipping information with customers unless further consent has explicitly been granted by the customer. At any time you may request that your contact information be removed from our system. We have control over data stored in our own database, but not for Moneris or Paypal. Please refer to their policies for more information about removing your personal data from their systems. We may require verification of your identity, and we will not give out your personal information, even to you.

We use Google Analytics to track traffic on our website, and we also use Facebook tracking to target advertising on Facebook (both to existing customers and to gain new customers). It’s possible we may at some point use our website traffic data to target ads on Google’s network too. To learn more about your options for opting out of or into this kind of advertising, please visit The Digital Advertising Alliance Consumer Choice PageFeel free to contact us with any questions or concerns about our privacy policy or your personal data.

YOUR RIGHTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT

The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@boeme.co 

  

RETURNS POLICY – CHANGE OF MIND & INCORRECT SIZING

We understand shopping online can sometimes be hard. Whilst we are confident you will love your item/s, if for some reason you are unhappy, we will gladly offer a refund (less original shipping cost) with the following criteria being met:

a. Item(s) have to be initiated for return within 28 days of having received the item;

b. Returns of items that have the tags removed will not be accepted. It’s important to use the original packaging when returning items, to ensure they are not squashed or damaged in transit. Damaged items will not be refunded or exchanged.

You can reach our returns/customer service team at our Support page and we will reply to any exchange enquiry within 24 hours.

Please note: You will be responsible for the cost of return shipping of the item. We charge a fee on top of this, of the price difference between the new item (if you are upsizing) as well as a flat $10.00 fee for us to re-ship the new item.

We recommend using registered post or a trackable courier service to return your item/s, as we cannot accept responsibility for items lost or damaged in transit to us.  Please also note that the cost of shipping will not be reimbursed for change of mind returns.

Refunds, Returns & Exchanges – Defect / Faulty Product

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.You can reach our returns/customer service team at our Support page Make sure you have your order number and a clear photo of the issue.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Warranty

All products are covered by statutory warranties, namely we warrant the products we sell to you are free from defects in workmanship and materials; of merchantable quality; fit for the purpose for which they were made and will match the description contained in our online catalogue or any sample provided to you. All products will meet these statutory requirements for at least three months from the date of purchase unless the product is covered by an extended warranty. 

Statutory and extended warranties (if applicable) will not apply where you have caused the products to become damaged. Examples of occasions where the warranties and additional promises (if applicable) will not apply are: 

  • Where you have mistreated or abused the products (whether intentionally or unintentionally); or Damaged the products as a result of using them in a way they were not intended to be used or damage products as a result of water damage or  dog chewing the item/s; 
  • Damage or lost  Smart Tag IDs as a result of dog chewing the item or extensive force to hardware in a way they were not intended to be used.

We recommend that you refer to the online catalogue and packaging instructions for further information about the intended purpose for which a product was made. We reserve the right to test or assess any product returned to us in order to determine whether a breach of warranty has occurred.

 

Shipping policy

 

 We dispatch your order as quickly as possible from our warehouse in Docklands, Melbourne.

 
We do not deliver to PO Boxes/Parcel Lockers. If you enter a PO Box address/parcel locker, we will reach out to you for an alternative address before shipment. If we do not hear from you within 48 hours, your order will be canceled. You will be able to track your order as soon as it leaves our Fulfilment Centre and is on its way to you! We will send you the tracking number in an email.  

All orders are dispatched within 2 business days. 

·         For standard shipping within Australia – AUD$9.95 flat rate via AusPost or Sendle ( Australia’s first 100% carbon neutral delivery service).

·        Express Shipping on international orders ( outside the  Australia)    AUD$19.95 flat rate via Sendle or FedEx Delivery 

Refer to the sales and offers page for offers we might have on shipping for a limited time which will override these options. 

International delivery :

Due to the cancellation of many international flights and country-specific restrictions, overseas transit times may be delayed. See our full list of temporarily suspended destinations. Our international parcel ETA’s continue to be impacted: 

Zone 1 – New Zealand (10-16 working days) 

Zone 2, 3 & 4 – Asia and the Pacific, North America and Western Europe (10-28 working days) 

Zone 5 – Rest of the world (14-30 working days)

Due to the cancellation of many international flights and country-specific restrictions, overseas transit times may be delayed. See our full list of temporarily suspended destinations.

 

ITEM AVAILABILITY
Occasionally stock levels are not up-to-date on the online store, which means items may not be available at the time of purchase. The likelihood of this occurring is extremely rare.
If this occurs to an item in your order, you will be notified by email as soon as possible and offered a suitable replacement or a full refund.

What is carbon offsetting?

Every single shipment makes a difference by saving carbon-capturing forests and all the little creatures that call them home.

For every tonne of carbon dioxide Our delivery partner, Sendle releases into the air while delivering parcels, we cancel it out by supporting projects that combat climate change. Read more.

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PAYMENT 

All online orders payments are processed through Paypal and Stripe ,either on their secure pages, or through an SSL connection to their API. For more information about Paypal and Stripe extensive security protection, visit their website.

All retained customer data is stored in a password-protected database.

We want to make buying your favourite product fast and easy, and we accept the following payment options:

  • Visa, Mastercard, Diners Club, Discover, American Express
  • Afterpay
  • PayPal
  • Apple Pay – Google Pay 
 

HARNESS SIZE GUIDE

 

 

 

 

         
harnes sizze

COLLAR  SIZE GUIDE

collar size

Terms and Conditions

OVERVIEW
This website is operated by BOEME. Throughout the site, the terms “we”, “us” and “our” refer to BOEME. BOEME  offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 About the Website

(a)            Welcome to boeme.co (the ‘Website’). The Website provides you with an opportunity to browse and purchase various products that have been listed for sale through the Website (the ‘Products’). The Website provides this service by way of granting you access to the content on the Website (the ‘Purchase Services’).

(b)            The Website is operated by Boème (ABN 22 911 670 131). Access to and use of the

Website, or any of its associated Products or Services, is provided by Boème. Please read these terms and conditions (the ‘Terms’) carefully. By using, browsing, and/or reading the Website, this signifies that you have read, understood, and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.

(c)            Boème reserves the right to review and change any of the Terms by updating this page at its sole discretion. When Boème updates the Terms, it will use reasonable endeavors to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.

2.         Acceptance of the Terms

(a)            You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where these options are made available to you by Boème in the user interface.

3.         Registration to use the Purchase Services

(a)           In order to access the Purchase Services, you must first register as a user of the Website. As part of the registration process, or as part of your continued use of the Purchase Services, you may be required to provide personal information about yourself (such has identification or contact details}, including:

(i)                   Email address

(ii)                  Preferred username (iii)                 Mailing address

(iv)            Telephone number

(v)              Password

(vi)             Pet’s information

(b)            You warrant that any information you give to Boème in the course of completing the registration process will always be accurate, correct, and up to date.

(c)            Once you have completed the registration process, you will be a registered member of the Website (‘Member’) and agree to be bound by the Terms. As a member, you will be granted immediate access to the Purchase Services.

(d)           You may not use the Purchase Services and may not accept the Terms    if:

(a)             you are not of legal age to form a binding contract with Boème; or

(b)             you are a person barred from receiving the Purchase Services under the laws of Australia or other countries including the country in which h you are resident or from which you use the Purchase Services.

4.        Your obligations as a member

(a)           As a member, you agree to comply with the following: You will use the Purchase Services only for purposes that are permitted by:

(i)               the Terms;

(ii)              any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;

(iii)             you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Purchase Services;

(iv)            any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify Boème of any unauthorized use of your password or email address or any breach of security of which you have become aware;

(v)             access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of Boème providing the Purchase Services;

(vi)            you will not use the Purchase Services or Website for any illegal and/or unauthorized use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorized framing of or linking to the Website;

(vii)           you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Purchase Services. Appropriate legal action will be taken by Boème for any illegal or unauthorized use of the Website; and

(viii)         you acknowledge and agree that any automated use of the Website or its Purchase Services is prohibited.

5.        Purchase of Products and Returns Policy

(a)           In using the Purchase Services to purchase the Product through the Website, you will agree to the payment of the purchase price listed on the Website for the Product (the‘Purchase Price’).

(b)            Payment of the Purchase Price may be made through Stripe & PayPal (the ‘Payment Gateway Provider’). In using the Purchase Services, you warrant that you have familiarised yourself with, and agree to be bound by, the applicable Terms and Conditions of Use, Privacy Policy, and other relevant legal documentation provided by the Payment Gateway Providers.

(c)            Following payment of the Purchase Price being confirmed by Boème, you will be issued with a receipt to confirm that the payment has been received and Boème may record your purchase details for future use.

(d)           Boème may, at their sole discretion, provide a refund on the return of the Products within 7 days where the Product packaging is unopened and remains in a saleable condition. You acknowledge and agree that you are liable for any postage and shipping costs associated with any refund pursuant to this clause.

6.     Warranty

(a)            Boeme’s Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure of the Product and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Products repaired or replaced if the Products fail to be of acceptable quality and the failure does not amount to a major failure (the ‘Warranty’).

(b)           You may make a claim under this clause (the ‘Warranty Claim’) for material defects and workmanship in the Products within 90 days from the date of purchase (the ‘Warranty Period’).

(d)            Where the Warranty Claim is accepted then Boème will, at its sole discretion, either repair or replace any defective Products or part thereof with a new or remanufactured equivalent during the Warranty Period at no charge to you for parts or labor. You acknowledge and agree that you will be solely liable for any postage or shipping costs incurred in facilitating the Warranty Claim.

(e)            The Warranty shall be the sole and exclusive warranty granted by Boème and shall be the sole and exclusive remedy available to you in addition to other rights and under a law in relation to the Products to which this warranty relates.

(f)        All implied warranties including the warranties of merchantability and fitness for use are

limited to the Warranty Period.

(g)       The Warranty does not apply to any appearance of the supplied Products nor to the additional excluded items set forth below nor to any supplied Products where the exterior

of which has been damaged or defaced, which has been subjected to misuse, abnormal service or handling, or which has been altered or modified in design or construction.

7.      Delivery

(a)           You acknowledge that the Purchase Services offered by Boème integrate delivery (the ‘ Delivery Services’) through the use of third-party delivery companies (the ‘ Delivery Service Providers’).

(b)           In providing the Purchase Services, Boème may provide you with a variety of delivery and insurance options offered as part of the Delivery Services by the Delivery Service

Providers. You acknowledge and agree that Boème is not the provider of these delivery and insurance options and merely facilitates your interaction with the Delivery Service Providers in respect to providing the Delivery Services.

(c)            In the event that an item is lost or damaged in the course of the Delivery Services, Boème asks that you:

(i)               contact the Delivery Service Provider directly to request a refund or to claim on any

insurance options available; and

(ii)              contact us by sending an email to info@boeme.co outlining in what way the Products were damaged in transit so we are able to determine if the Delivery Service Provider should be removed from the Purchase Services.

8.      Copyright and Intellectual Property

(a)           The Website, the Purchase Services, and all of the related products of Boème are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the site content and compilation of the website (including text, graphics, logos, button icons, video images, audio clips, and software) (the ‘Content’) are owned or controlled for these purposes and are reserved by Boème or its contributors.

(b)            Boème retains all rights, title, and interest in and to the Website and all related content. Nothing you do on or in relation to the Website will transfer to you:

(a)             the business name, trading name, domain name, trademark, industrial design, patent, registered design or copyright of Boème; or

(b)             the right to use or exploit a business name, trading name, domain name, trade

mark or industrial design; or

(c)             a system or process that is the subject of a patent, registered design, or copyright (or an adaptation or modification of such a system or process).

(c)            You may not, without the prior written permission of Boème and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Content or third party content for any purpose. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.

9.      Privacy

(a)            Boème takes your privacy seriously and any information provided through your use of the Website and/or the Purchase Services are subject to Boeme’s Privacy Policy, which is available on the Website.

(b)We collect reviews through the platform of Cusrev.com. If you leave a review through Cusrev.com you are required to provide a name and email address. Cusrev.com shares this information with us so that we can link the review to your order. Cusrev.com also publishes your name on its own website. In some cases, Cusrev.com can contact you to give an explanation of your review. If we invite you to leave a review we will share your name and email address with Cusrev.com. They use this information for the sole purpose of inviting you to leave a review. Cusrev.com has taken appropriate technical and organizational measures to protect your personal data. Cusrev.com reserves the right to make use of third parties for the purpose of providing the service. All the above-mentioned guarantees concerning the protection of your personal data are also applicable to the parts of the service for which Cusrev.com engages third parties.

10.   General Disclaimer

(a)           You acknowledge that Boème does not make any terms, guarantees, warranties, representations, or conditions whatsoever regarding the Products other than those provided for pursuant to these Terms.

(b)            Boème will make every effort to ensure a Product is accurately depicted on the Website, however, you acknowledge that size scales and packaging may differ from what is displayed on the Website.

(c)            Nothing in these Terms limits or excludes any guarantees, warranties, representations, or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.

(d)            Subject to this clause, and to the extent permitted by law:

(i)               all terms, guarantees, warranties, representation s or conditions which are not expressly stated in these Terms are excluded; and

(ii)              Boème will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet any applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Purchase Services or these Terms (including as a result of not being able to use the Purchase Services or the late supply of the Purchase Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.

(e)            Use of the Website, the Purchase Services, and any of the products of Boème (including the Delivery Services), is at your own risk. Everything on the Website, the Purchase Services, and the Products of Boème are provided to you on an “as is” and “as available” basis, without warranty or condition of any kind. None of the affiliates, directors’ officers, employees, agents, contributors, third party content providers or licensors of Boème including any third party where the Delivery Services are made available to you) make any express or implied representation or warranty about its Content or any products or Purchase Services (including the products or Purchase Services of Boerne) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:

(i)               failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or another harmful component, loss of data, communication line failure, unlawful third-party conduct, or theft, destruction, alteration or unauthorized access to records;

(ii)              the accuracy, suitability, or currency of any information on the Website, the Purchase Service, or any of its Content related products (including third party material and advertisements on the Website);

(iii)             costs incurred as a result of you using the Website, the Purchase Services, or any of the Products;

(iv)            the Content or operation in respect to links which are provided for the User’s convenience;

(v)             any failure to complete a transaction, or any loss arising from e-commerce

transacted on the Website; or

(vi)            any defamatory, threatening, offensive, or unlawful conduct of third parties or publication of any materials relating to or constituting such conduct.

11.   Limitation of Liability

(a)            Boeme’s total liability arising out of or in connection with the Purchase Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the most recent Purchase Price paid by you under these Terms or where you have not paid the Purchase Price, then the total liability of Boème is the resupply of the information or Purchase Services to you.

(b)           You expressly understand and agree that Boème, its affiliates, employees, agents, contributors, third party content providers, and licensors shall not be liable to you for any direct, indirect, special consequential, or exemplary damages which may be incurred by you, however, caused and under any theory of liability. This shall include but is not limited to any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, and any other intangible loss.

(c)            Boème is not responsible or liable in any manner for any site content (including the Content and Third-Party Content) posted on the Website or in connection with the Purchase Services, whether posted or caused by users of the website of a Boème, by third parties or by any of the Purchase Services offered by Boerne.

(d)           You acknowledge that Boème does not provide the Delivery Services to you and you agree that Boème will not be liable to you for any special, indirect or consequential loss or damage, loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Delivery Services.

12.   Termination of Contract

(a)            The Terms will continue to apply until terminated by either you or by Boème as set out below.

(b)           If you want to terminate the Terms, you may do so by: (I) notifying Boème at any time; and

(ii)         closing your accounts for all of the Purchase Services which you use, where Boème has made this option available to you.

(c)            Your notice should be sent, in writing, to Boème via the ‘Contact Us’ link on our homepage.

(d)            Boème may at any time, terminate the Terms with you if:

(i)               you have breached any provision of the Terms or intend to break h any provision; (ii)Boème is required to do so by law;

(iii)             the partner with whom Boème offered the Purchase Services to you has terminated its relationship with Boème or ceased to offer the Purchase Services to you;

(iv)            Boème is transitioning to no longer providing the Purchase Services to Users in the country in which you are resident or from which you use the service; or

(v)             the provision of the Purchase Services to you by Boème is, in the opinion of Boeme, no longer commercially viable.

(e)           Subject to local applicable laws, Boème reserves the right to discontinue or cancel your membership to the Website at any time and may suspend or deny, in its sole discreet ion, your access to all or any portion of the Website or the Purchase Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Boeme’s name or reputation or violates the rights of those of another party.

(f)        When the Terms come to an end, all of the legal rights, obligations, and liabilities that you

and Boème has benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected ted by this cessation, and the provisions of this clause shall continue to apply to such rights, obligations and liabilities indefinitely.

13.   Indemnity

(a)           You agree to indemnify Boerne, its affiliates, employees, agents, contributors, third party content providers, and licensors from and against:

(i)               all actions, suits, claims, demands, liabilities, costs, expenses, loss, and damage (including legal fees on a full indemnity basis) incurred, suffered, or arising out of or in connection with any Content you post through the Website;

(ii)              any direct or indirect consequences of you accessing, using, or transacting on the Website or attempts to do so and any breach by you or your agents of these Terms; and/or

(iii)             any breach of the Terms

our use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall BOEME, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.14

14. OPENAI CHAT TERMS OF USE

 These Terms of Use apply when you use the products and services of OpenAI, L.L.C. or our affiliates, including our application programming interface, software, tools, developer services, data, documentation, and website (“Services”). The Terms include our Service TermsSharing & Publication PolicyUsage Policies, and other documentation, guidelines, or policies we may provide in writing. By using our Services, you agree to these Terms. Our Privacy Policy explains how we collect and use personal information.

1. Registration and Access

You must be at least 13 years old to use the Services. If you are under 18, you must have your parent or legal guardian’s permission to use the Services. If you use the Services on behalf of another person or entity, you must have the authority to accept the Terms on their behalf. You must provide accurate and complete information to register for an account. You may not make your access credentials or account available to others outside your organization, and you are responsible for all activities that occur using your credentials.

2. Usage Requirements

(a) Use of Services. You may access, and we grant you a non-exclusive right to use, the Services in accordance with these Terms. You will comply with these Terms and all applicable laws when using the Services. We and our affiliates own all rights, title, and interest in and to the Services.

(b) Feedback. We appreciate feedback, comments, ideas, proposals and suggestions for improvements. If you provide any of these things, we may use it without restriction or compensation to you.

(c) Restrictions. You may not (i) use the Services in a way that infringes, misappropriates or violates any person’s rights; (ii) reverse assemble, reverse compile, decompile, translate or otherwise attempt to discover the source code or underlying components of models, algorithms, and systems of the Services (except to the extent such restrictions are contrary to applicable law); (iii) use the Services to develop foundation models or other large scale models that compete with OpenAI; (iv) use any method to extract data from the Services, including web scraping, web harvesting, or web data extraction methods, other than as permitted through the API; (v) represent that output from the Services was human-generated when it is not; or (vii) buy, sell, or transfer API keys without our prior consent. You will comply with any rate limits and other requirements in our documentation. You may use Services only in geographies currently supported by OpenAI.

(d) Third Party Services. Any third party software, services, or other products you use in connection with the Services are subject to their own terms, and we are not responsible for third party products.

3. Content

(a) Your Content. You may provide input to the Services (“Input”), and receive output generated and returned by the Services based on the Input (“Output”). Input and Output are collectively “Content.” As between the parties and to the extent permitted by applicable law, you own all Input, and subject to your compliance with these Terms, OpenAI hereby assigns to you all its right, title and interest in and to Output. OpenAI may use Content as necessary to provide and maintain the Services, comply with applicable law, and enforce our policies. You are responsible for Content, including for ensuring that it does not violate any applicable law or these Terms.

(b) Similarity of Content. Due to the nature of machine learning, Output may not be unique across users and the Services may generate the same or similar output for OpenAI or a third party. For example, you may provide input to a model such as “What color is the sky?” and receive output such as “The sky is blue.” Other users may also ask similar questions and receive the same response. Responses that are requested by and generated for other users are not considered your Content.

 

(c) Use of Content to Improve Services. We do not use Content that you provide to or receive from our API (“API Content”) to develop and improve our Services. API Content is only used to provide and maintain our API Services. We may use Content from Services other than our API (“Non-API Content”) to help develop and improve our Services. You can read more here about how Non-API Content may be used to improve model performance. If you do not want your Non-API Content used to improve Services, you can opt out by filling out this form. Please note that in some cases this may limit the ability of our Services to better address your specific use case.

Disallowed usage

We don’t allow the use of our models for the following:

Illegal activity

 

Child Sexual Abuse Material or any content that exploits or harms children

 

Generation of hateful, harassing, or violent content

 

 

 

Generation of malware

 

Activity that has high risk of physical harm

 

 

 

 

Activity that has high risk of economic harm

 

 

 

 

Fraudulent or deceptive activity

 

 

 

 

 

 

 

 

Adult content, adult industries, and dating apps

 

 

 

Political campaigning or lobbying

 

 

 

 

Activity that violates people’s privacy

 

 

 

 

 

Engaging in the unauthorized practice of law, or offering tailored legal advice without a qualified person reviewing the information

 

Offering tailored financial advice without a qualified person reviewing the information

 

Telling someone that they have or do not have a certain health condition, or providing instructions on how to cure or treat a health condition

 

 

High risk government decision-making

 

 


We have further requirements for certain uses of our models:

  1. Consumer-facing uses of our models in medical, financial, and legal industries; in news generation or news summarization; and where else warranted, must provide a disclaimer to users informing them that AI is being used and of its potential limitations.
  2. Automated systems (including conversational AI and chatbots) must disclose to users that they are interacting with an AI system. With the exception of chatbots that depict historical public figures, products that simulate another person must either have that person’s explicit consent or be clearly labeled as “simulated” or “parody.”
  3. Use of model outputs in livestreams, demonstrations, and research are subject to our Sharing & Publication Policy.

You can use our free moderation endpoint and safety best practices to help you keep your app safe.

GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia and the United States.

 CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at Info@Boeme.co